Supreme Court Enhances Compensation in Medical Negligence Case Against Himachal Pradesh Hospital image for SC Judgment dated 23-04-2024 in the case of Jyoti Devi vs Suket Hospital & Others
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Supreme Court Enhances Compensation in Medical Negligence Case Against Himachal Pradesh Hospital

The Supreme Court of India has ruled in favor of Jyoti Devi in a medical negligence case against Suket Hospital in Himachal Pradesh. The case, Jyoti Devi vs. Suket Hospital & Others, involved a botched appendicitis surgery that left a foreign object (a needle) inside the patient’s abdomen, leading to years of suffering. The Supreme Court set aside the reduced compensation awarded by the lower consumer courts and reinstated the original compensation of Rs. 5,00,000, with an additional interest of 9% from the date of the award.

Background of the Case

Jyoti Devi underwent an appendicitis surgery on June 28, 2005, at Suket Hospital, Sundernagar, Mandi, performed by Dr. Anil Chauhan. She was discharged on June 30, 2005, but continued to experience severe pain near the surgical site. Despite multiple follow-ups, doctors at the hospital assured her that there was no cause for concern.

Over the next four years, Jyoti Devi sought treatment at different hospitals, but her condition did not improve. Finally, in 2009, at PGI Chandigarh, doctors discovered that a 2.5 cm needle was left inside her abdomen from the surgery. She underwent another operation to remove the foreign object.

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Legal Proceedings

District Consumer Forum

Jyoti Devi filed a claim for Rs. 19,80,000 in damages for the pain and medical expenses she incurred. The District Consumer Disputes Redressal Forum, Mandi, in its order on December 18, 2013, ruled in her favor, stating:

  • The hospital was negligent in leaving a foreign object inside the patient’s body.
  • She suffered for more than five years due to the hospital’s negligence.
  • Awarded Rs. 5,00,000 as compensation.

State Consumer Commission

Suket Hospital appealed against the decision before the Himachal Pradesh State Consumer Disputes Redressal Commission, which partially allowed the appeal on September 23, 2014. The Commission ruled that:

  • There was no direct evidence proving the needle was left inside during the initial surgery.
  • However, the patient suffered due to inadequate post-operative care.
  • Reduced compensation to Rs. 1,00,000.

National Consumer Disputes Redressal Commission (NCDRC)

Unhappy with the reduced compensation, Jyoti Devi approached the NCDRC. In 2015, the NCDRC partially reversed the State Commission’s order:

  • Held that the hospital was responsible for the negligence.
  • Confirmed that the post-operative care was “casual and deficient.”
  • Enhanced the compensation to Rs. 2,00,000.

Arguments by the Appellant (Jyoti Devi)

  • The negligence of the hospital was evident as the needle was found exactly where the appendicitis surgery had been performed.
  • She endured pain for more than five years before the foreign object was discovered and removed.
  • The reduction in compensation by the State Commission and NCDRC was unjustified.
  • The hospital failed in providing the basic standard of medical care.

Arguments by the Respondents (Suket Hospital & Others)

  • The hospital argued that there was no conclusive evidence proving the needle was left behind during the surgery.
  • The patient had taken treatment at multiple hospitals, making it unclear where the negligence occurred.
  • The hospital provided reasonable post-operative care.

Supreme Court’s Judgment

The Supreme Court ruled in favor of Jyoti Devi, restoring the District Consumer Forum’s award of Rs. 5,00,000 along with 9% interest.

1. Hospital Negligence Confirmed

  • The Court found that the needle was discovered in the same location where the surgery was performed.
  • The hospital had failed to provide adequate post-operative care, causing prolonged suffering to the patient.
  • “The service rendered by the hospital was deficient and fell below the expected medical standards.”

2. Reduction in Compensation Was Unjustified

  • The Court criticized the State Commission and NCDRC for reducing compensation arbitrarily.
  • “How could such a low compensation be justified when the hospital’s negligence caused pain for more than five years?”

3. Eggshell Skull Rule Not Applicable

  • The Court rejected the NCDRC’s reasoning that Jyoti Devi’s condition could have been aggravated due to a pre-existing vulnerability.
  • “There was no evidence of any pre-existing medical condition that could justify reduced liability on the part of the hospital.”

4. Final Orders

  • The Supreme Court set aside the NCDRC and State Commission orders.
  • Restored the original compensation of Rs. 5,00,000 awarded by the District Forum.
  • Directed the hospital to pay 9% interest from the date of the original award.
  • Ordered an additional Rs. 50,000 as litigation costs.

Legal Implications of the Judgment

This judgment has significant implications for medical negligence claims:

  • Strict Standards for Medical Care: Hospitals must ensure that post-operative care meets professional standards.
  • Fair Compensation: Consumer courts must award just compensation that reflects the gravity of the patient’s suffering.
  • Judicial Protection of Consumer Rights: Courts will intervene when lower tribunals arbitrarily reduce compensation.

Conclusion

The Supreme Court’s ruling in Jyoti Devi vs. Suket Hospital & Others reinforces the importance of holding medical institutions accountable for their negligence. The judgment ensures that victims of medical negligence receive fair compensation and serves as a strong reminder that consumer courts must award damages based on the suffering endured by the patient.

Read also: https://judgmentlibrary.com/supreme-court-upholds-property-rights-in-landmark-civil-dispute/


Petitioner Name: Jyoti Devi.
Respondent Name: Suket Hospital & Others.
Judgment By: Justice Sanjay Karol, Justice Aravind Kumar.
Place Of Incident: Sundernagar, Mandi, Himachal Pradesh, India.
Judgment Date: 23-04-2024.

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